Complaint

Their service, when I spoke to the sales consultended I told him that it need to be r4500 and he said it will take 11 months to my surprise to my surprise they debited r6666 I sent email to Siphokazi on the same say they debited which was on Saturday she came back to me Monday needing account number or statements for woolworths. She called woolworths after that she explained to me that it will take 2 years I explained to her how this has affected me . Already my comm was cut in half which mean I only received half of my salary my daughter's transport not paid and I am working from home my wifi not paid. I even sent an email the same day last week Monday if you are unable to refund me the difference then cancel my contract with their company. I have been calling them everyday since last week taking airtime in advance the last time I spoke to Siphokazi she asked to hold for her manager call cut off because I run out of airtime. I called again on Friday I was transferred to Adim department where I spoke to a very arrogant and rude who told the person who deals with a refund was off the whole week and I requested for cancelation after the money was distributed and the more I explained to her that the 27th was on Saturday and debit order was done same day she argued with me that the 27th was on Thursday . MIlaw service is pathetic . This thing has affected me negatively . Where I am unable to work at all I have Un authorized leave and my daughter has been to school. I really regret coming to MI law. They are the worse legal company