BB
Bandile B
1 reviews | Active since Jan 2025
30 Apr 2025, 15:09
Bad Customer service
Poor customer service. The consultants(Bongi,Trya,Nolungelo and Sinazo) make promises and not keep them. When you call the call centre they all give you a different lie instead of assisting. They double debited me and now they are giving me the run arounds when I am supposed to be refunded.
The team leader/manager don't return my calls as well.
I am not happy at all and my issue is still not resolved!!
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Replies (1)0
Replies (1)Milaw Legal's replyOfficial
30 Apr 2025, 15:12 Dear Bandile ,
Thank you for bringing your recent experience with our service to our attention. We understand the importance of addressing your concerns promptly.
Your feedback has been forwarded to our specialized team, who will be reaching out to you shortly. Rest assured, we are committed to finding a resolution that meets your expectations and restores your confidence in us.
Best regards,
Milaw Legal
Milaw Legal
Milaw Legal's reply30 Apr 2025, 15:12
Official
Dear Bandile ,
Thank you for bringing your recent experience with our service to our attention. We understand the importance of addressing your concerns promptly.
Your feedback has been forwarded to our specialized team, who will be reaching out to you shortly. Rest assured, we are committed to finding a resolution that meets your expectations and restores your confidence in us.
Best regards,
Milaw Legal
Milaw Legal
