JM
Julie M
1 reviews | Active since Aug 2019
30 Jun 2020, 10:29
Zero customer service support
I have been emailing payment assist since End of. APRIL.
I only get an automated response. I have not been paid since March 27th. No Uif or Ters assistance. I'm in the beauty industry as you can see by my application for my account. The company I work for made me redundant due to lockdown. They are liquidating.
I've also phoned the help line, no one ever calls back. I've been in store they cannot assist me.
Up until lockdown I was paying my account regularly.
I need a pay assistance plan please.
I have been in your store, with your staff who cannot even get through to your head office to help assist me!
I barely have food, but I will try and protect my credit history for all its worth...
Helpful (0)
Replies (1)0
Replies (1)Miladys's replyOfficial
30 Jun 2020, 12:46We do apologize for the service received. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Miladys
Miladys's reply30 Jun 2020, 12:46
Official
We do apologize for the service received. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Miladys
