EN
Eulanda N

1 reviews | Active since Nov 2017

09 May 2021, 17:08

Wrong information given

I am disappointed that one must struggle so much just to get hold of their stores. I tried calling Clearwater, Northgate, Eastgate, forurways and Maponya but no one answered. Eventually I was able to get hold of someone at Lenasia. I asked about a certain sale and I was told it's still on. So I drove all the way to Northgate which the website says they close t 17:00, to my surprise the store is closed. As if that's enough, I go to Clearwater and I get told the swimwear sale of an extra 50% was only yesterday. I told the lady that I was told it's still on but the lady says nope. So my question is that why is Miladys not moving with the times

Do they even care about their customers? I'm gutted right now.

0
Replies (3)
Miladys
Miladys's reply10 May 2021, 07:46
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.

Warm Regards,
Miladys

EN
Eulanda N's update10 May 2021, 11:03
Reviewer Update
Good Morning

Kindly note that I have received a call from one of your team members and the matter is being handled accordingly. Thanks
Miladys
Miladys's reply10 May 2021, 12:00
Official
Hi

Thank you.

Have a great day !