VN
Vian N

1 reviews | Active since Dec 2022

05 Oct 2025, 19:18

Worst customer service experience

I visited Miladys Heidelberg Mall Gauteng and received the worst service. The manager of the store was uninterested in assisting me I had to insist they call operations that confirmed they could assist. She was just not willing to. I called the customer care line on the 19th of September that was also the day I was at the store. Spoke to a lady named Sthembele at the contact center who assured me an area manager would call me back this did not happen to date. Cleary this disinterest in customer experience is a norm.

Clearly not interested in the consumer experience at all.

Vian

0
Replies (1)
Miladys
Miladys's reply06 Oct 2025, 08:10
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologies for the inconveniences and frustration caused and assure you that we currently investigating this matter.

Kind Regards
Milady's.