Very Rude Online Agent!

After my last review where my Milady’s account was blocked a very nice lady from Miladys phoned me within one hour of posting my review. She told me everything was sorted and my available credit put back to where it was before my account was blocked. Today I went online for the first time since then and I see my available credit is R3537 it should be R3783. I went online and chatted to Nokwazi from Mr Price and he was very rude. He wasn’t listening to me even after I sent him proof of a statement to show that at the end of August my available credit was R3783 and it’s only R3537 and I haven’t bought anything since end August. I asked him to please fix my account and he rudely just ended the conversation. This is not the first time I’ve tried to talk to them online and they just end the conversation without resolving the issue. All he had to do was fix my amount available instead he very rudely ended the conversation and didn’t do anything!!