Very bad customer service from Meadowdale and Milady’s Head Office

I have had extremely bad service from this group. There bra’s keep snapping and because they have marked down the bra’s from R400 to R79 they refuse to refund me. Instead it becomes a screaming match between myself and the store manager Jennifer. When I contact Miladys head office they come back with an excuse that the bra’s where bought in 2024 which is a load of *******. It’s a problem buying from them if you don’t have an account. As a pensioner that is willing to pay their premium prices to get this kind of service is absolutely shocking. Maybe they can’t afford to give back the money because as the store manager said their store would loose points due to this return and that will be bad for them. My advise to anyone needing underwear go to Woolies or Pep as the service from them is way better.