Uselless Account Department

<p>I closed my account with Miladys on 25/2/2017 at the Mosselbay branch. The cut my card into pieces at the store and assured me that the account has been closed and I will not have any fees with regards to the magazine subscription and interest.</p> <p>I then again asked on 29 of April as I received a statement indicating that my account is in arrears with R300 +. This is unacceptable- I had to go back to the branch were the sales lady faxed through the cancellation document for the 2nd time as the excuse given by Head Office is that they did not receive the fax. My account has still not been closed and worst of all I have now been listed as a slow payer.</p> <p> </p> <p>Due to Mliday's poor admin system I am now listed. Amazing thing is that you are inacapble of efficiently closing my account but you can quickly list me as a slow payer!!! This is really pathetic! I need you to sort this out asap and correct my credit score. Do you have any idea of what impact this has on a person? It remains on your name for at least 12 months!! This is unacceptable!!</p>