1 reviews | Active since Jun 2016

15 Jun 2016, 07:27

useless staff

<p>1. looks like there is no more "rene taylor", very upsetting, now extented sizes is a huge problem 2. a month ago staff at Festive requested Greenstone to send 2 pairs or jeans .... to date nothing, i have had to make numerous calls to Festive Mall, useless service from manager Ethel, keeps me holding on my cell for 15 minutes while discussing who knows what </p>

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Replies (1)
Miladys
Miladys's reply11 Jul 2016, 10:29
Official

Hi Wilma

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Milady's