FE
Francis E
1 reviews | Active since Jan 2024
28 Jan 2024, 00:23
Unsatisfied Customer
Miladys customer service very poor at N1 City. They are treat loyal customers like *****s. They verify your details by asking your ID, look at you intensely to verify and then still treat you like you about to **** them. I have never felt so uncomfortable. Then when I needed to sign the till assistant held my slip back to go over my signature. This wasnt done discreetly and I felt so uncomfortable because clients was standing in the que waiting for me to finish. All this and I am the legal accountholder. I got my verifycation sms as I was leaving the mall and almost wanted to say no it wasn't me that's how angry I was.
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Replies (2)
Miladys's replyOfficial
01 Feb 2024, 08:21Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,Miladys
Warm Regards,Miladys
Miladys's reply01 Feb 2024, 08:21
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,Miladys
Warm Regards,Miladys
FE
Francis E's updateReviewer Update
06 Oct 2025, 07:44A week after posting my review, I received a callback from the manager, who apologized for the issues I experienced but also partially disputed my account. Although I accepted the apology, my opinion remained unchanged, and I still prefer shopping at Canal Walk.
FE
Francis E's update06 Oct 2025, 07:44
Reviewer Update
A week after posting my review, I received a callback from the manager, who apologized for the issues I experienced but also partially disputed my account. Although I accepted the apology, my opinion remained unchanged, and I still prefer shopping at Canal Walk.