Unhappy customer

I have had 2 bad experiences on the same day at Milady's Clearwater branch.<br> 1). My SIL bought a pair of slippers as a gift for my daughter, from Milady's Chatsworth branch. I live in JHB and went to Milady's Clearwater with the proof of purchase to process the exchange. They did not have the same slippers so I decided to exchange for a shoe which was more expensive. Firstly they did not want to process the exchange because I did not have the card present. I told them I will pay cash for the difference in price. They then wanted to process as a cash exchange but only credit me the sale price of R50 for the slippers even though I had proof that it was originally purchased at R140. This is ridiculous service.<br> 2). My mum bought me clothes over the value of R1000 and used a discount voucher of R200. I went to the Clearwater branch to change sizes and also purchased a few more items. When they processed the exchange they reversed the discount on the purchase. WHY?? The purchase was still over R1000. <br> Milady's is the only store that has such a bad return policy and this poor service!!!!!!<br>