PN
Preleen N

1 reviews | Active since Oct 2020

26 Oct 2020, 10:49

Uncouth Managaress

I have an account with Miladys for 25years. I bought a dress from Miladys that was loose for me. After calling the Customer Service Dept I found the right size in another store which my Husband picked up for me. When I went to the La Lucia Branch to return the first dress, the Manageress Shireen accused me of wearing the dress because it smelled of perfume which was actually Staysoft which I keep in all my cupboards. she also accused me of removing the price tag and then fixing it back onto the garment. She then found a piece of cotton on the garment which she said that I had damaged when I wore it. This she did with other customers in the store. Needless to say it was very embarrassing. Since then I have spoken to three people in the Customer Care Dept with no help. I have requested that my Account be closed and I would never shop at a miladys store again.

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Replies (1)
Miladys
Miladys's reply26 Oct 2020, 11:41
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.

Warm Regards,
Miladys