Trying to contact and get hold of a human at Miladys about my online order is a nightmare!

I placed an online order ##*** and paid R3515 via Ozow on Sunday. I received an email with no invoice attached and the link to track my online order doesn't work. I decided to contact Miladys by email and phone today to get feedback as I'm starting to panic that Miladys have my money but not processing the order, which is due to be delivered in 5-7 working days i.e. by 22 September. I tried all the following numbers, and get cut off after some time or they're simply not answered. I phoned ***at 08:04, after which I was given Head Office number *** to phone and ask for Rebecca. It was just ringing so I assumed it was too early and to retry after 09:00. Well, it's now 09:50, still no answer, as after the IVR message plays and the phone rings, it simply cuts off. I also tried ***and again ***, with no joy. The consultants transfer me to I don't know where, and then eventually the call gets cut. Please provide me with urgent feedback on my order and tracking of it as I'm worried that I will not receive my parcel in time!