1 reviews | Active since Apr 2016

26 Apr 2017, 10:45

They steel from their clients

<p>In December 2016 I bought a blouse at your branch in Kollonade, Pretoria. It didn't fit me so I took it back to the shop. The shop assistant who helped me was Garthford Ntuli.</p> <p> </p> <p><br />He took it back and I specific ask him about the money and he said it will be paid back in my banking account. I wait for three months to see if the money to show up in my banking account, but it was not. please see attached return slip</p> <p> </p> <p><br />I went back yesterday to the shop and they say that the cash was suppose to be pay back to me. and Garthford Ntuli can't remember anything. They say they can do nothing because they balance at the end of the day.</p> <p> </p> <p><br />I ask if they have if they have not security footage of their pay points. Apparently not. I am very surprise to here this as one would think the pay points should be a security risk. I wonder why? </p> <p> </p> <p><br />Is it because money is not important to you?</p> <p>Or is it because you know your shop assistants are robbing your customers and don't want to be held liable?</p> <p> </p> <p>I went to the police and they ask that I first try to resolve it with Miladys haed office before we make a case of ******* and ***** against Miladys and mr Ntuli.</p> <p> </p> <p>I try to do this but unfortenately Madisa Ylanda Mkhize from Miladys customer Care is totally unwilling or uncapibale to help.</p> <p> </p>

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Replies (1)
Miladys
Miladys's reply02 May 2017, 13:35
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Kolonade and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks