Terrible customer service experience

I lost my job in March with the Coronavirus pandemic.

I swiftly tried to make arrangements with my account.

I finally after threatening messages got a plan in place to pay R200 a month for 3 monthsm

I am still unemployed. My account is sitting st R1700

I get non stop calls and threats of being handed over even though I'm unemployed and pay my R200. I do not and have not missed a month.

The people who send the texts, emails and make the calls do not communicate with each other!!!

As soon as I have closed this account I will never shop withh this store again!!

My account is under Sharon Myburgh