Staff lies at Baywest Branch

Thanks but your staff at the Baywest branch told my mom and I that we will get R 1000 vouchers (She said she would refund my R 1893 purchase and then I open an account and she will add the amount back and I get a R 1000 vouchers, so it will be a saving)

When we went back yesterday to have this done we were told no that we get vouchers in smaller amounts on purchases - this was never expressed to me or my mom (Although your staff stood there disagreeing to this)

I told them just out of principle they can now just refund me my purchases and that I am very unhappy with the fact that Milady's are trying to open account through lies and incorrect information - they could not refund me as they do not have money and due to the fact that I paid with a debit card they cannot reverse it there and neither can they do it on my credit card. They asked I must come back later - which I am irate about - due to the covid I do not exit my house all the time - I have a special needs son and cannot risk his life.

But I am livid with the fact that I was misinformed and begged to open an account - so now with you doing a credit check has made an impact on my credit score (Which I am proud to say is excellent) - So I am going to put a review on Hello Peter now and I am going to post a review on Facebook.

I am so upset with the staff at Baywest and irrespective of what they say, they said to my mom and I that I will get the R 1000 (The girl even called another staff member to confirm this)

When I got home and told my fiancé he said to me that they will never put the full R 1000 through and I still told him that 2x of the staff confirmed that this is what would be done.

Please deactivate the account, I am not interested in the lies that Milady's tells to get sales.

It is pathetic to say the least. And I would have perhaps still accepted the R 500 but due to your staff lying and arguing with me about they said, I want nothing to do with you, out of principle.

I will return the purchase to Milady's Walmer within this week still

Thanks