Simply bad (when it could easily be good if service existed)

Some major issues irritating me: Firstly, I opened my original account in Jan 1995 and closed it due to problems with your establishment. I eventually re-opened the account as I preferred the style of clothing offered. About 4 years ago I closed all my accounts everywhere as I wanted to be debt free including my account with yourselves. I went to the Garden Route mall branch last Friday and redid the application to open an account as I have lost weight and need to replace my entire wardrobe. I get declined with the reason of "under debt review"! I have emailed the offices several times plus completed the form online asking how to overcome or correct this as I have NEVER been under debt review!!! ZERO RESPONSE! Secondly, I purchased 3 pairs of leggings on the same day and paid partially with a gift card, and the balance on my debit card. Till crashed when processing the card payment so it was redone on another terminal. I showed the manager that the payment had gone through twice and she said that she would check the takings at closing and would get back to me soonest - NO RESPONSE!! Thirdly, I have phoned the branch no fewer than six to eight times for the past several days to ask how the double payment will be sorted out and guess what? NO REPLY!!! The calls are never answered! There is no email address so I can't even try that route. My only option is to go to the branch which means that I have to take a day off work to travel to George - and seeing that I am in a wheelchair thanks to a serious car accident, my husband has to take off work too in order to take me to the branch. I am not impressed! :(