Shoddy service
Terrible service. They take a long time to reply. YOU CAN'T RETURN AN ITEM BY COLLECT COURIER IF YOU DON'T LIKE IT. You have to go stand in the queue at a nearest outlet. If I had wanted to shop in store, I would have gone there!!! I am partially disabled and have trouble getting around! Please sort this out!
Helpful (0)
Replies (2)0
Replies (2)
Miladys's replyOfficial
03 Jul 2025, 19:20 Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
Milady's.
Warm Regards,
Milady's.
Miladys's reply03 Jul 2025, 19:20
Official
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
Milady's.
Warm Regards,
Milady's.
's updateReviewer Update
09 Jul 2025, 16:37I received a call from Sharon at Pavilion two days ago (Monday 7 July) to tell me she had received the returned item, but did not know what is required to be done next. I said I would like to have my refund paid into my credit card account. Sharon said she would discuss it with her manager and would come back to me. There has been no reply since then. I believe this is called stone walling.
's update09 Jul 2025, 16:37
Reviewer Update
I received a call from Sharon at Pavilion two days ago (Monday 7 July) to tell me she had received the returned item, but did not know what is required to be done next. I said I would like to have my refund paid into my credit card account. Sharon said she would discuss it with her manager and would come back to me. There has been no reply since then. I believe this is called stone walling.