SHOCKING SERVICE FOR ONLINE ORDER DELIVERIES

I have the same complaint as the previous reviewer. Online order and USELESS service all round from every contact email, number, etc. I have tried, MRP Group, Call Centres - all of them, WhatsApp, Instagram, Miladys Head Office who tried to fob me off and then cut my call off. This is the first time I am buying online from Mildays and really expected the same exceptional delivery service I have had from all the Mr Price groups. Instead I just get promises that are not kept. My order #*** was placed on the 28th MARCH, delivery within 7 working days...HA! Told one item was short. I asked them to put that item on backorder and deliver the rest or if it was such a problem to just cancel the item. The person promised to resolve and have the parcel delivered by yesterday latest...14 working days later, nothing. Extremely disappointed and very angry with the way the Head Office receptionist discarded my request, tried to send me another number to call, put me through to an extension that just rang until the call was cut...really? This is how Head Office handles upset customers?