RB
Rona B
1 reviews | Active since Jun 2012
18 Mar 2016, 13:31
SHOCKING SERVICE
I went into the store at the end of February 2016 after I had paid the full amount outstanding on this account to close it. The lady asked to help me was so rude and I was treated so badly. After having an account for more than 15 years and spending a fortune in your store, I found this to be totally unacceptable. I eventually got the form completed.<br> Today I was informed that my outstanding balance is R28 and that the account has never been closed.<br> I find this to be unacceptable. Will definitely think twice before I go and shop at Miladys again!
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Miladys's replyOfficial
22 Mar 2016, 16:46Hello kenbrown,
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Regards
Miladys
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Regards
Miladys
Miladys's reply22 Mar 2016, 16:46
Official
Hello kenbrown,
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Regards
Miladys
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Regards
Miladys