BM
Betsie M

1 reviews | Active since Jun 2016

21 Feb 2022, 13:23

RUDE BEHAVIOR AND VERY POOR CUSTOMER SERVICE

Miladys - Parow Centre

Sunday 20.02.2022 I went to return paints early morning about 9:06 i walked in to the shop. i browsed to see if i can find something else i like took another pair of pants and went to try it on, there where 2 ladies busy unpacking/sorting stock i told them im bring pants back but i just want to try them on they barely acknowledge me and just went on with their conversation. so i tried the pants on took it back to the rack the 1 lady was busy there i asked her about pants and she just walked away. i thought thats very rude but maybe she did not hear me. then i walk over to the counter where she was busy on her cellphone after a while she said i will be with you just now. Finally my turn and i was the only customer in the shop I told her i would like to return the pants the other lady joined and asked account i said NO i paid cash then lady number 1 said they dont have a float to refund me. I was really not impressed with the rude behavior of the 2 They did not even bother to asked if they can help me find something else JUST MY PROBLEM BECASUE THEY DONT HAVE A FLOAT TO REFUND ME ONLY THE BIG STORES GET A R1000.00 FLOAT.

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Replies (1)
Miladys
Miladys's reply21 Feb 2022, 14:07
Official
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible.  Kind RegardsMiladys