Refund issue at Miladys | Mountain Mill Mall, Worcester

I am writing to express my concern and dissatisfaction regarding a recent experience at your Miladys store located in Mountain Mill Mall, Worcester. I purchased iems from the store, paying with my debit card. However, after deciding to return the items, I have faced difficulties. I have visited the store three times this month to return the items and each time, I was informed by the cashier that they do not have cash available to process my refund. Instead, I was offered the option to return the items at a later date when they will maybe have cash available or to receive a gift card. As a customer, I find this situation highly inconvenient and frustrating. I believe I should be entitled to a timely refund in the original payment method as per standard return policies.