IS
Itumeleng S

1 reviews | Active since Mar 2017

01 Mar 2017, 13:19

REFUND AND CLEAR MY NAME

<p>MY ACCOUNT WAS OVERDUE I PAYED TILL NOVEMBER 2016.aCCORDING TO MY PROOF OF PAYMENT THAT I SENT EVEN THE ONE GOT FROM THE BANK WITH STAMP.</p> <p>I HAVE CHANGE OR CREDIT OWED TO ME. IVE SENT ********** my quiries ,proof of payment and settlement and credit berau clearance letter.</p> <p>Sent emails on below dats to this day im waiting</p> <p>-24 February 2017</p> <p>-16 January 2017</p> <p>-05 January 2017</p> <p>-28 December 2016</p> <p>-12 December 2016</p> <p>-08 december 2016</p> <p>When we owe they call,sms and email everyday. My account is paid up there is no consistence.</p>

0
Replies (5)
Miladys
Miladys's reply02 Mar 2017, 16:09
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Kind Regards

Miladys
Miladys's reply02 Mar 2017, 16:09
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Kind Regards

IS
Itumeleng S's update08 Mar 2017, 13:22
Reviewer Update

Goodday

Thank you for a swift response

Im still waiting for accounts department to call me or give me an update.

Whats the turn around time to close query or respond to a query??

IS
Itumeleng S's update22 Mar 2017, 08:51
Reviewer Update

MORNING

IM STILL WAITING FOR THE CALL FROM ACCOUNTS DEPARTMENT TWENTY DAYS NOW. HOW LONG STILL SHOULD I WAIT?

IS
Itumeleng S's update27 Mar 2017, 11:03
Reviewer Update

?????????????????????????????????????????????????????????????????????????