CM
Conny M

1 reviews | Active since May 2015

05 Jan 2016, 16:47

REFUND

Returned items which we paid by debit cards,they insisted on reversal on the card instead of giving me cash that was on saterday today I went back after speaking to head office.Josephine the manger with attitude told me she can't do anything as Pinkie is not picking up her phone & apparently she is the only one in the whole of miladys who can confirm the non-reversal,I offered my bank statement & she kept on with attitude telling I must leave my details she'll call me as and when I can receive my refund.the funny thing is that I've never had such a problem with menlyn & mall@reds branch,if it's a debit card they refund cash...I ca**** the head office & they advised the same that they have an option to give me cash.<br> <br> I'm so upset & livid with miladys centurion mall,COULD SOMEONE PLS ASSIST AS I WANT MY REFUND ASAP PLEASE!!!!

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Replies (1)
Miladys
Miladys's reply28 Jan 2016, 13:01
Official
Hello comashishi,

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Miladys

Best regards,