POOR HEAD OFFICE SERVICE

Head Office staff very unfriendly and unhelpful when trying to explain a problem. Firstly, to pay an account is difficult, and finally I tried via their app, which took days to reflect the payment. Finally, worked out that you can pay through Mr Price with Capitec (not Miladys), but even this they couldnt tell me. Secondly, my second sim card from them that and neither has been RICA'd, and still waiting for the promised feedback. Their store staff is friendly, but the same can not be said for Head Office. Even when I did pay 3 months upfront, I still got a negartive credit score from them. I will close this account as soon as possible!!