AG
Anne G

1 reviews | Active since Sept 2009

09 Jun 2023, 13:02

Poor customer service

The bra I normally buy from Miladys (Everyday bra) is not available in my usual size 40B nor in a 38B. My branch is unable to get it and it is not available online, in spite of all the labels on the other sizes available instore saying that these two sizes are available. I emailed the contact centre and the reply was that it was not currently available. My follow up query as to when it might be available went unanswered. I then called the contact centre and was told the same - that it was not available, the consultant saying there was no way she could find out when it would be available again, and becoming quite impatient with me when I persisted in wanting this information. All I want is to be told when this stock will be available, and if they are no longer making the bra in the sizes I need I want to be told and they should then reprint the labels that give false information.

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Replies (1)
Miladys
Miladys's reply09 Jun 2023, 15:29
Official
 Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible.  Kind Regards Miladys