CJ
C J

1 reviews | Active since Sept 2012

21 Jul 2023, 10:48

***** on on ‘closed’ account.

I closed my Miladys account on 27 March 2023. It was confirmed closed by Kendall King on the same day. Suddenly on 27 July I received and sms to say I owe R74.37 on my Miladys account. I send an email to Kendall King who rep**** to say they can only close my account one the amount is paid. He sent a statements to say it’s suddenly increased to R95.29. At the time he originally confirmed my account was closed there was zero owing on the account. So they have *******ly kept my account open (despite confirming it was closed) in order to *****ulently attempt to get more more money from me. I would recommend not opening account with Miladys nor the umbrella Mr Price group. If you have an account with them I suggest keeping a close eye on what they’re billing you as it seems they’re happy to operate deceptively.

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Replies (1)
Miladys
Miladys's reply31 Jul 2023, 13:32
Official
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible.  Kind RegardsMiladys