HB
Hendrina B

1 reviews | Active since Sept 2019

20 Sept 2019, 09:37

New Money Making **** from Miladys

I have an account with Miladys, and one day I received a phone call from them saying that they want to send me a "Free" sim card with R100 "Free" Airtime as a gift and they "claimed" that I would not have to pay a cent for this as it is completely free and a gift.... I then received an email stating that I will be billed monthly R100 for this "Free" Sim card. I immediately phoned them and told them not to send this to me as I am not interested in this, and I will not pay for something that they said was free. I requested that they cancel this immediately. A few days later, I receive a phone call from a courier driver saying he is on his way to deliver my sim card, and I told him I do not want it, I will not accept it. The card was never delivered to me, I NEVER received the sim card. Now I received my monthly account and on there is a Sim Top Up Cancellation fee of R129.00, I then phoned Miladys and told them that I will NOT pay for this as I never even wanted this **** from the begining and I never received anything, but the arrogant woman told me that I WILL pay for it cause I cancelled it whilst it was out on delivery.... SO can anyone please explain to me why I have to pay for something that I did not even want in the first place? I would like the community to know that Miladys are ******** people, robbing them blindly, by doing such a sly move!!! Please be aware, if Miladys phones and says they want to give you something that is "FREE" , it Absolutely is not and you will be caught. I WILL NOT PAY FOR THAT CANCELLATION FEE!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Miladys
Miladys's reply20 Sept 2019, 10:17
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Warm Regards,
Miladys


HB
Hendrina B's update27 Sept 2019, 07:24
Reviewer Update
Good Day, I would like to thank Porcha from Miladys for her prompt assistance in solving the issue with the sim card that was sent to me in error. The matter has been resolved, thank you