SG
Sinenhlanhla G

1 reviews | Active since Nov 2016

12 Aug 2023, 10:33

****ming Company

I got a call from Head office saying that I had won Airtime for 6months and they credited me airtime I only had an Account Balance R200 to finish my account. When I went to pay I was told the balance was R800 when I enquired I was told I joined some airtime thing for 6months. I called head office and explained to the lady what had happened and she asked me are you sure they said you won the airtime and I said yes. She said they will do an investigation and get back to me in 48hours it's been 2months I've been waiting. Today they say I'm credited with R230 airtime when I'm checking my airtime balance there's R63 only,same thing as last month. I don't want your stupid airtime . You people are ****ming customers and you are ****s

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Replies (1)
Miladys
Miladys's reply31 Aug 2023, 14:03
Official
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible.  Kind RegardsMiladys