MILDAYS - DEPORABLE SERVICE

On the 15 December 2021 I placed an online order on Mildays online - these were Christmas gifts for family.

By 21 December I had not heard anything about the order so I tried to get hold of customer care! WHAT A MESS! No Stock but NO ONE tells you!

It is now 28 December - I NEVER received my order for the gifts - I had to CANCEL MY ORDER and I am STILL waiting for confirmation of the cancellation and my refund. NO ONE gets back to you - YOU MUST RUN AFTER THEM!

I have had to waste so much of my time and money on calls to find out what is going on. Now the order says its ready to SHIP! I cancelled this order 4 WORKING DAYS AGO!!!

NO ONE can help NO ONE wants to help. No answer at Mildays head office, no answer at Mr Price Group. Customer Care put you on hold or but the phone off. the Whatsapp group is laughable they just give you wrong answers and close the call.

I want my refund and I want is back ASAP!! I will never order from this Group again ever!

In these financial times they obviously think they can just THROW orders away?? I will NEVER waste my money again - I will find a REPUTABLE store to spend at. Some store that customer care actually knows their job and cares! TRAIN your staff properly - the one doesn't know what the other does. I keep getting different stories everytime i call! Its laughable!

What DEPORABLE service - Mr Price Group should hang their head in shame! People don't have money to waste and your Groups customer care is just making thing 10 x worse for the public by wasting their money by having to CALL YOU back all the time - I am the the customer! without customers YOU FAIL TO HAVE A JOB!