MILADYS WORST SERVICE IN ACCOUNTING

Since March 2022 not receiving Statements by email and cannot look it up online not even with password reset request. All newsletter & specials from Milady’s and Statements from Mr Price are received; but NO STATEMENTS from Milady’s and I have to phone in to request a statement or go into Milady’s branch to pay. Email requests are not managed efficiently. I have PROOF of all email correspondence and replies. Since Milady’s Acc Dept phone call yesterday with amount to be paid (which I paid immediately) until today another phone call from Milady’s, the amount payable has changed & interest was added of R58.85 rand with request to pay FULL amount BUT part of amount is only DUE on 28 Feb 2023. Can / Will an Account Manager phone or email me to explain the lack of service and confirm the level of experience these Credit controller have, i.e. National Certificate in Business Administration: Level 3 or any related financial, accounting or credit management qualifications? Further action will be taken if no reply.