Miladys - terrible at feedback?

App**** for an account several months ago while fulfilling all of the requirements for opening an account. Then get a message saying it is denied, and only after following up am I informed that it's because I don't have a credit profile. No problem, I proceed to get a credit profile, buy a couch and pay it off within 3 months - sucessfully.

Again try to apply for an account: first they lose the application and only receive my supporting documents. Again send in application, again denied. Only get told I don't meet the requirements. I have now followed up 2/3 times as to what requirements - no feedback.

As a plus-size buyer Miladys is one of the few stores I can comfortably shop at, and have been supporting them for years. Now that I need to diversify my professional wardrobe, I get turned down, and for what? I earn more than enough, paid off my couch, no adverse listings, no funny business, nothing. Seems an automated system kicks out valid, credit-worthy applications, and no way to bypass?

Would love to get feedback as to my second denial, so here I am.