MILADYS refuses to suspend my account while ongoing ********** purchases continue - no response

I have been paying my MILADYS account for years and was not receiving statements for years. After I had to go public on hello peter to get attention after 4 visits to stores and 5 phone calls elicited no response ........I now have statements. However from the statements I see that someone is *******ly purchasing on my account. I sent the following message to miladys (Miladys Customer Friend <***>) on Nov 22, 2019, 11:25 AM subject: ********** purchases on my miladys account " I can see that someone appears to be purchasing on my account. Nobody is authorised to do that. Please can you IMMEDIATELY SUSPEND THIS ACCOUNT due to this ********** activity. I would further like investigation of purchases on this account and proof of purchases - I want to see signatures and locations and what was purchased......."

Predictably with MILADYS atrocious customer service.... I have not received any response and just had another large ******* purchase done on my account. This appears to be an insider job. Worst company ever.....