Miladys penalised me for paying in advance.

On 1 October I flew to Indianapolis, and returned on 7 November. I paid double on my rent and all else not on a debit order. This included driving from Bonnievale to Miladys in Robertson to make two payments in person, to make sure they would not blacklist me, and was assured I would be fine. In the meanwhile I made payment again at the end of November, so I have always been paid up to date.

Today I received my ClearScore credit rating, only to find I have an orange circle for November saying I missed a payment.

I phoned Miladys who, as per usual with companies, were not able to rectify the drop in credit rating and remove the orange mark on my record. They did, however, send me an email saying that my account was up to date. This is not good enough.

Next week on Wednesday I am applying for a rental house, and my credit score which has a perfect record since 2019, now has a blemish and a lower credit rating.

I want this all reversed. I don't buy into systems doing their own thing. They can all be overridden where necessary.

So in effect I have been penalised for being responsible and paying a month in advance to go abroad.

I want this rectified with immediate effect.