Miladys pathetic staff

We saw an adverti*****t from Milays stating "Buy for R2000 and get discount for R500." When we went to pay for the mercandise we were told the discount is only valet if a account is opened. The account was opened then we were told the discount can only be given on the next purchase and we got two vouchers. On the next purchase we used the vouchers given and the balance on the account was paid in full. We also then wanted to close the account. We were told the account cannot be closed it first has to go to head office. In the meantime we saw the close we bought was the wrong size so l went back to exchange for the correct size. I went to Miladys in Parkview, the staff were very helpful and friendly, they did not have the sizes in stock so the lady called Woodlands branch and asked them to keep the 2 garments aside. What a vast difference in service from what l just experienced at Parkview. It seems if l was a bother to them, no greeting only silence, they took the stuff and processed it on the computer, then l was asked for my card which l did not have with me but the number was on the receipt l presented. They point blank refused to help me. So a week later l went to Miladys in Irene Village mall. The staff was also not friendly, it seems they think they are doing you a favour to help you. At last after 3 attempts we got to change the sizes. When we want to close the fully paid up account we were told there is R39 outstanding. They could not explain why or what it is for so we point blank refused to pay anything. They also did not allow us to take our fully paid for merchadise. Some lady appear from behind the scene and asked us for our phone number and told us she will call us within 30 mins after talking to headoffice. We then received a call from head office to say we can fetch our mercedise and we do not have to pay anything. It is time the staff a Miladys realise it is the client paying their salaries and we do not need their silend rude treatment. I will NEVER put my foot back in a Milagys shop. Firstly their adverts are misleading the public and secondly out of 3 shops only the staff at Parkview were friendly and helpful. One should think people who have a job in this economic trying times would at least be thankful and treat clients with respect but NO, they are too busy doing nothing and the client is a disturbance.