Miladys not closing account

I have had my account for over 4 years. Never missing a payment, always paid in a little extra. It was my very fist account so I was given 'n a small limit of R900. Which I had no problem with. But after 3 years try to increase it seemed like a mission and a half. I've been a loyal and good paying customer, struggling to get a small increase is they just ignored my requests. I went into the Cape Gate branch and due to other reasons had to close my account. 2 months later and I still get statements for my account. Don't people do their job? My son had the exact same problem but with Edgars. They just let accounts run up in fees and we have to keep paying it! Bad and ********* service