lJ
liezel J

1 reviews | Active since Dec 2013

17 May 2022, 10:32

Miladys Norkem Corner Kempton Park refuses to refund for returned items

I bought two items on Friday 13 May 22 from Miladys Norkem Corner Kempton Park. I don't use fitting rooms so I wasn't sure if the items would fit and they didn't. I returned to the store just after 9 am on Monday 16 May 22 to return the items. The items are still tagged and the slip was provided. I was told that they cannot refund me because the purchase was made with a debit card and they don't have R 800 in their float to reimburse me...on a Monday morning after a weekend? They could only give me a voucher or I must go to another store for the refund! I asked them to just reimburse me on the card and they told me again that they are not allowed to do that with a debit card. They took my number saying that they would phone me when they have money. Now I must drive far to return these items. I will never buy from Miladys again because this is unacceptable!

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Replies (1)
Miladys
Miladys's reply19 May 2022, 08:56
Official
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. 
 
Kind Regards
Miladys