PP
Patricia P
1 reviews | Active since Sept 2020
02 Jun 2021, 18:41
Miladys - non existant customer service.
Place an online order on the 21st of May 2021. Have up to date not received any payment confirmation or any communication about my order. I've sent numerous emails, and even sent a query on their official website. Yet no reply or any communication. I'm truly disappointed in their customer service, or the lack of it should I say. First and last time I'll ever order from them again.
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Replies (3)0
Replies (3)
Miladys's replyOfficial
03 Jun 2021, 15:03Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,
Miladys
Warm Regards,
Miladys
Miladys's reply03 Jun 2021, 15:03
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,
Miladys
Warm Regards,
Miladys
PP
Patricia P's updateReviewer Update
04 Jun 2021, 18:59Two days after my complaint, and only received half my order. Still no communication whatsoever, or any reply to my emails. So how on earth do I resolve this if there is no way to communicate. What about the rest of my order ? Or a refund ? Will I be so lucky ?
PP
Patricia P's update04 Jun 2021, 18:59
Reviewer Update
Two days after my complaint, and only received half my order. Still no communication whatsoever, or any reply to my emails. So how on earth do I resolve this if there is no way to communicate. What about the rest of my order ? Or a refund ? Will I be so lucky ?
Miladys's replyOfficial
09 Jun 2021, 13:34Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. We are trying to contact you. Please send us an alternate number.
Warm Regards,
Miladys
Warm Regards,
Miladys
Miladys's reply09 Jun 2021, 13:34
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. We are trying to contact you. Please send us an alternate number.
Warm Regards,
Miladys
Warm Regards,
Miladys