Miladys let me down

Hi ...

I opened a miladys account in Oct 2020 and was told on opening the account I would receive vouchers. It has been four months and no vouchers. When I went to collect my card awhile ago they said they didn't have and would call me when they receive them. Long story short when I followed up a few weeks later was told that the lady(the manager) hasn't had time to collect them. Still have heard nothing. When I opened the account I was not aware of the vouchers at all so was not the reason I opened the account. I was also told they are only valid for 3 months so they have expired by now. I just feel that the customer care is terrible and would rather not have known about them to begin with and maybe they have been used by someone else by now or this has happened to other Miladys customers. After the experience I don't really want to support them either.