MILADYS HERM**** WHALE COAST ASSISTING CUSTOMER TO COMMIT *****....!!!!!!!!

I AM EXTREMELY DISGRUNTLED WITH THE PROCESSES FOLLOWED BY MILADYS STAFF...CLEARLY ***** WAS COMMITTED AND NO ONE BOTHERED TO VERIFY WHETHER THE INFORMATION CORRESPONDS OR NOT. MY FRIEND PURCHASED A VOUCHER AS A SURPISE FOR ME IN DECEMBER 2018. SHE INSTRUCTED MILADYS WORCESTER TO ARRANGE WITH MILADYS WHALE COAST MALL HERM**** TO PROCESS THE VOUCHER FOR MYSELF. I RECEIVED TWO CALLS ON FRIDAY BUT NO ONE ON THE OTHER SIDE RESPONDED, YESTERDAY MY FRIEND INFORMED ME ABOUT THIS VOUCHER AND ASKED THAT I COLLECT IT FROM THE STORE TO SPOIL MYSELF ON MY BIRTHDAY. I WENT IN STORE NOW TO COLLECT MY BIRTHDAY VOUCHER, TO WHICH THE MANAGER AND HER STAFF REP**** THEY HAVE ALREADY PROCESSED THE VOUCHER TO SOMEONE ON SATURDAY 12/01/2019............TO MY ASTONISHMENT I WAS INFORMED THAT MY GIFT VOUCHER WAS ISSUED TO THE WRONG PERSON. INFORMING ME THAT THE LADY ALSO USED THE SAME STORY AS MYSELF, I'M SORRY BUT I DON'T SPIN STORIES..........................................I USE FACTS, I ASKED THE MANAGER TO ISSUE ME WITH MY BIRTHDAY VOUCHER, TO WHICH SHE REP**** THERE'S NOTHING THAT SHE CAN DO ABOUT THAT, AND THE VOUCHER IS NOW MY LOSS, SHE CAN'T EVEN CONTACT HER HEAD OFFICE I NEED TO DO IT MYSELF................TALK ABOUT PATHETIC!! AND A LAME EXCUSE FOR A MANAGER......................................................... I AM BEYOND DISGRUNTLED AND I REFUSE TO TAKE THE LOSS FOR ***** THAT WAS COMMITTED AND THE FACT THAT THE STAFF AT MILADYS WHALE COAST HERM**** DIDN'T FOLLOW ANY SECURITY MEASURES WHEN THEY ISSUED THE VOUCHER. IT'S PATHETIC TO SAY THE LEAST...............................................