1 reviews | Active since Apr 2017

26 Apr 2017, 08:32

Milady's vouchers such bad service

<p>I opened an account with miladys last year and was told i will be getting R1000 vouchers which can be used when I buy on my account. I have been following up with the branch where i opened the account for 5 months now and still i'm being told they have not received the vouchers from head office and it is coming. I have phoned their call centre about 15 times to complaint and each time i get transfered and to a manager the call get's cutt off i compaint via their website as well and still no one phone me back. Not to mention all the follow up i have been making personally at the branch where i opened the account as well. I then followed up with Milady's Paarl Mall branch where i opened the account and was told the manager is on leave for three weeks but one of the staff members will phone her. The long and the short i want my vouchers as this was promised to me i do not care if the promotion has ended my account was opened during the time when the promotion was still active!</p> <p> </p> <p> </p>

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Replies (1)
Miladys
Miladys's reply29 Apr 2017, 10:23
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards