1 reviews | Active since Mar 2009
Manager of store takes on client
I was at Mildady's on the 5th of March at 15:06 to purchase a shirt. I stood in the queue to pay.<br> A customer left the front counter after making her purchase. I walked to the front of the counter after the customer left. Bonanganye said to me\You have to wait in the queue,\" with an attitude.<br> I told her but I was next in the queue. She said \"Cant you see I don't have a till infront of me? I also didn't call you to come to me?\" I told her she was very rude. You do not speak to customers like that especially elderly people. I tried to take a photo of her, she said to me \"You don't have to take a photo, I will write you my name with pleasure\". She also said \"How would you like to tell you that you need to go into the queue?\" <br> <br> I want a formal apology from this lady who calls herself the manager of the store. I am also in the retail business and a manager does not speak to a client like that. She should set an example for her staff.<br> <br> I also think she should be removed from that store as a manager because she does not have managerial skills. "
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Hello florian,
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Hello florian,
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.