1 reviews | Active since Apr 2017

25 Apr 2017, 12:57

Insurance? More like a TRAP!

<p>I've been trying to cancel my family funeral insurance with Miladys from the beginning of March. I have phoned, emailed (several times) and even filled the cancellation form in store. Yet what do I still see on my account? R40.00 for family funeral insurance. </p> <p>As for the emails, all I'm told is I will be passed on to the accounts department who will contact me directly. I have still to be contacted from the first email on March 23, 2017. </p> <p>I will now be paying my account up and closing it down as Miladys clearly isn't interested in assisting their customers. All they want is to offer you is their club membership.</p>

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Replies (1)
Miladys
Miladys's reply25 Apr 2017, 16:31
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards