AJ
Aradhna J

1 reviews | Active since Mar 2009

07 Mar 2018, 12:01

Incorrectly charged and the saga continues!!!!

I cannot believe that after noting my concerns about my account on this very platform and being acknowledged to say that it will be recified, l am receiving trace emails and messages informing me that l will be handed over for an account that l have not used in years and l advised about the inaccuracies relating to the sim card.

I do not appreciate being threatened and nor do l appreciate being charged incorrectly. Look into the way my Mr Price card is being managed and then claim that l am deliquent client.

I want the matter resolved and l am not prepared to pay anything towards a falsely advertised SIM card.

I hope this time l will not be **** to that the matter will be attended to when this message is acknowledged!!!!!!!

Absolutely appalled!!!!

0
Replies (1)
Miladys
Miladys's reply07 Mar 2018, 16:03
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price