IMPOSSABLE TO CANCEL SIMCARD

<p>I have tried numerous times to get hold of Customer care/mobile department.</p> <p>To my disappointment I had to hold on between 20 - 30 min without anyone answering at all.</p> <p>For the last two months i have been trying to cansel the simcard which was issued to me without any luck.</p> <p>on 6 Dec i spoke to Natasia at the call certre, who explained to me that i need to complete a canselation form. She said that she will email the form to me, till date i still have not received the canselation form.</p> <p>The Credit Bureau contacted me with regards of the simcard outstanding payments, BUT I REFUSE TO MAKE ANY PAYMENT UNTILL I RECEIVE THE PROOF OF CANCELLATION.</p>