EL
Elaine L
1 reviews | Active since Jun 2021
21 Feb 2024, 14:20
Hidden Costs for account holders.
I was encouraged to open an account by a sales lady at La Lucia Mall. I told her that I do not buy on accounts, but she encouraged me to sign up because of all the sepecial offers. What she didn't tell me about were all of the additional charges i.e. Initiation fee R35 & then monthly charges for Club fee R17.50 & Service fee of R13.95. I have not used the card & have just received a bill for R66.45. I have requested to close this account & am waiting to hear from them
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Replies (2)Miladys's replyOfficial
23 Feb 2024, 11:15Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. Warm Regards,Miladys
Miladys's reply23 Feb 2024, 11:15
Official
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. Warm Regards,Miladys
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Elaine L's updateReviewer Update
01 Mar 2024, 15:00Do you have resolution for me on this matter?
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Elaine L's update01 Mar 2024, 15:00
Reviewer Update
Do you have resolution for me on this matter?
