AS
Andrea S

1 reviews | Active since Jul 2015

31 Jul 2025, 11:57

Harassment from Miladys

I had up to 31 July 2025 to pay my account. I made two payments in May 2025, 26 May - R890. 1 May -R890. Then, in July 2025, I made two payments 9 July - R900 and 28 July - R660.

I got an arrasment call that I need to pay the R660 now, which was done on Tuesday, 29 July, I think at 11:04. I told the person I had made the payment of R660, and she said the system didn't pick it up. I argued with her, it isn't even the 31 July yet, so what is the problem?

Then yesterday at 12:10 I received a threatening email that they are going to susspend my account, threting me with the credit bureau and I don't know what els and this being a member of Miladys for I THINK alsmot 21 years I phoned and spoke to a women by the name of Kesha she admitted my account has been paid and everything is cleared. I made her take note that this was unacceptable and JUST AND FIY it isn't the 31 July. Treating and harassing a client in this manner is unacceptable. If I were in the wrong, I would have agreed and apologised for my actions. BUT Miladys should focus on the payments and make sure that the fault isn't with them. I have never been threatened by the credit bureau, and if this is the case, Milady's should go to you know where.

I would like whoever sent me this email to write an apology letter to me. And they should check their facts before they EVER threaten me again

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Replies (1)
Miladys
Miladys's reply31 Jul 2025, 14:47
Official
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. 

Kind Regards
Milady's.