1 reviews | Active since Sept 2016
********** Transaction
<p>I received a call as a valued customer from a Mrp consultant who advise Miladys now offer their clients rewards . 1% of your purchase will be converted to free airtime . And I will receive a sim card to link it my account. When I received the simcard I notice that I will be charged R100 per month for 12 months . I then immediately called mrpmobile to cancel the simcard</p> <p> </p> <p>Spoke with Lee Ann who promised that the supervisor will call me back because I refused to pay the admin fee of R199.00. She never called. I called back 2 days later and was told by Thembile they will attend to the cancellation. I then received a call 1/9/2016 to confirm cancellation from Mr price financial services .</p> <p> </p> <p><br />Today I received my statement from Miladys and notice I have been charged R100.00 for airtime data purchased. I called mrp mobile customer service spoke to 3 people regarding this was then reffered to Miladys customer service regarding the *****ulant purchase of data . I am not statisfied with this ********** activity on my account. Firstly, who gave you the right to give my info to mrp mobile . And secondly I cancelled within the 5 day period so I am not paying any cancellation fee incurred . I was offered rewards as a valued customer I don't need a contract with Mrp mobile.</p> <p> </p> <p><br />I look forward to your favourable response.</p> <p> </p>
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.
Many Thanks
Milady's
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.
Many Thanks
Milady's
