1 reviews | Active since Dec 2016
EXPENSIVE POOR QUALITY CLOTHING
<p>MY MOTHER BOUGHT A SWIMMING COSTUME AT MILLADYS IN ZEEVENWAGHT MALL AFTER COMING OUT OF THE POOLAFTER A SWIM SHE NOTICED THAT THE SWIMMING COSTUME'S COLOUR FADED WHEN IT GOT DRY. SHE WENT BACK TO THE STORE TO REPORT IT BUT WAS TOLD THE MANAGER IS NOT AVALAIBLE WHEN I RETURNED ON A SECOND OCCASION SHE DID NOT HAVE THE SLIP AND WAS TOLD THERES NOTHING THAT COULD BE DONE ABOUT IT WHERE SHE CONTACT CUSTOMER CARE LINE VIA EMAIL . THEY RESPONDED BY SAYING WE SHOULD TAKE PICS OF THE ITEM WHICH WE DID EVEN A PIC OF THE STORES NAME THAT WAS PRINTED ON LABEL. THEY RESPONDED WE SHOULD SEND A PIC OF THE WASHING INSTRUCTIONS ON THE LABEL WHICH WE DID ALSO EXPRESSING SHE FEELS FRUSTRATED CAUSE THE PUSHING HER FRO AND TO AND SHE DONT KNOW WHAT THE INSTRUCTIONS GOT TO DO WITH THE COMPLAINT AS SWIMMING COSTUMES ARE MADE FOR SWIMMING POOLS AND SHE DID NOT WASH THE ITEM SHE CAME FROM THE POOL WHEN IT FADED THAT IS MORE THAN A WEEK AGO AND HAVENT HEARD ANYTHING FROM THEM SINCE .I FEEL THAT THIS IS VERY DISSAPOINTING AS YOU KNOW MILLADYS IS NOT A VERY CHEAP SHOP SO WE EXPECT QAULITY CLOTHING COSTUMES WE BOUGHT AT CHEAPER RETAILERS THEN LAST LONGER .THE PERSON WHO HANDLED THE QUERY WAS NIVASHNI MANILAL.</p> <p> </p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Milady's
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Milady's
