Don't you care about customers?

I called your number yesterday, only to find out that it took 3 agents to get me sort of sorted, but still not. I asked to speak to the regional manager, but still no call?? I was at Northgate, after I have asked the staff at Clearwater when I will receive the birthday voucher. They said it will be with my statement - which I got, but still no birthday voucher. So yesterday I asked the cashier and she had to call the head office, she also did not assist me, in fact she had no idea what I asked. She had to call the head office and still did not get a solution . I asked to get the manager and she said I could have 2 x R50 vouchers. Then I bought something and I could not use it, as it was on promotion. I was not told there were any conditions to a birthday voucher. I then asked to cancel and then I closed my account. The manager seemed to have been on a personal call by the counter, so she did not care and said I can close my account if I want. The cashier had no care whether I stayed or was unhappy - I cannot believe you have such a disregard for customers! It seemed that they did not get the necessary training, yet they sell you this account. I was told over the phone that this account would be interest free, yet you have charged me interest. I asked the gentleman and he said it would work exactly like Edgars 6 months account. I have never bought from Miladys before and now will never even go into a Miladys.